Privacy Policy
Effective Date: April 2, 2025
Next Best Action Marketing (“Company”, “we”, “us”, or “our”) operates as a digital agency dedicated to supporting small businesses by designing websites, setting up automation, and optimizing digital presence using third-party software tools and platforms. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.
About this policy
This Privacy Policy explains how we collect, use, and safeguard the personal information you provide through our website, email communications, forms, and other interactions. We do not rent or sell your personal data. Your information is collected only to deliver services and improve your experience.
Information we collect
We may collect the following personal information:
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Full name
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Email address
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Phone number
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Mailing address (if needed for invoicing or physical delivery)
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Business name and industry
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Communication preferences
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Project details or service inquiries
We may also collect:
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IP address
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Browser type
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Access times and pages viewed
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Cookies and usage data
How we use your information
We use your information to:
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Communicate with you about services or projects
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Deliver and manage website design and related services
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Send updates, promotions, or newsletters (you may opt out anytime)
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Improve website performance and customer experience
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Comply with legal obligations
We do not sell or share your personal information for commercial gain.
Email and sms communications
By submitting your email and/or mobile number through our forms or contact methods, you consent to receive messages about your project, service updates, promotional offers, and industry insights.
You may opt out at any time by:
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Clicking "Unsubscribe" in our emails
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Replying "STOP" to SMS messages
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Emailing us at contact@nextbestactionmarketing.com
We comply with 10DLC TCR requirements in the U.S. and Canada for SMS communication.
Third party services
We work with third-party providers (e.g., web hosting platforms, analytics tools, payment processors) to help deliver our services. These providers are contractually obligated to protect your information and may only use it as necessary to assist in service delivery.
Examples include:
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Wix (web hosting and forms)
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Mailchimp (email marketing)
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Stripe or similar (payment processing)
Data services
We use reasonable technical and administrative measures such as encryption (e.g., SSL), secure servers, and regular security audits to protect your information. While we strive to ensure the highest standard of security, no system can be guaranteed 100% secure.
Cookies & Analytics
We use cookies to enhance your experience and analyze website performance. Cookies may:
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Store your preferences
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Track usage behavior
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Support site functionality
You may disable cookies via your browser settings. However, some features may not function optimally if cookies are disabled.
Access, Update and Deletions
You have the right to:
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Access the information we hold about you
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Request corrections
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Request deletion (subject to applicable legal requirements)
To update or delete your data, email us at contact@nextbestactionmarketing.com.
Retention of Data
We retain your information only as long as necessary to fulfill service obligations, resolve disputes, enforce agreements, or comply with legal requirements.
Testimonials
With your consent, we may post testimonials including your name or business. If you wish to update or remove your testimonial, please contact us.
Links to external websites
With your consent, we may post testimonials including your name or business. If you wish to update or remove your testimonial, please contact us.
Children's Privacy
Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy periodically. The latest version will always be available on our website. If material changes are made, we will notify you via email or prominent notice on our site.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: contact@nextbestactionmarketing.com
📞 Phone: +1 (305) 562-3190
🌐 Website: www.nextbestactionmarketing.com