Frequently Asked Questions
This FAQ is a living, breathing resource — just like the athletes we work with, it will continue to grow and evolve. Our goal is to answer the most common questions parents, athletes, and agents have about working with us. As new situations come up, we’ll update this page to reflect real experiences and feedback.
How does the process start?
Once you purchase a package, we’ll schedule a discovery call with you and the athlete. During this call, we’ll learn about their personality, goals, and values to begin shaping their brand.
What if we don’t have professional photos?
No problem! Parents can provide their own images. If not, we’ll use free stock photography until professional photos are available. We’ll also advise on the types of images that work best for their brand.
Is Domain & Hosting included?
Domain registration and website hosting are not included in the package. These typically cost about $20/month and will be set up under the parent/guardian’s account for ownership.
How long does it take to launch the website?
After your discovery meeting, your site can be ready in as little as 30 days. Timing depends on how quickly we receive materials from you.
What happens if we need changes after launch?
You can add monthly support plans. This includes hourly retainers for updates such as adding awards, new blogs, or fresh design elements.
Can I cancel ongoing support?
Yes, with 60 days’ notice before your next billing cycle. This allows us to wrap up projects and prepare your site for handoff.
What makes Next Best Action Marketing different?
We don’t just build websites — we guide athletes in understanding how every decision affects their brand. With AI-driven insights, we set them up to grow authentically over time.
Do you connect athletes with agents for NIL opportunities?
Yes. As part of our 4-step process, we connect athletes without representation to trusted agents once their brand foundation is ready.
How do you connect athletes with agents?
For athletes without representation, we provide introductions to vetted NIL agents who specialize in supporting young athletes. While we don’t act as agents ourselves, we open doors and help position your athlete for the right opportunities.
How flexible is your team to work across different regions?
Very. We’re a global team trained to deliver expert-level service no matter your time zone. We adapt to your schedule and communication style to make the process smooth and stress-free.